Job Description

Job Summary
Are you interested in helping students achieve their educational goals? Are you looking for a rewarding opportunity in higher education that provides a hybrid work schedule and a comprehensive benefits package with employee tuition benefits?

The Office of Enrollment Operations is seeking a software developer with CRM experience, preferably as a Salesforce developer or administrator, or related technological experience to fill our Enterprise Systems Developer III position. Apply now to join our team!

The Enterprise Systems Developer III is responsible for enterprise-level software development and configuration as well as resolving unusual or unique enterprise system issues, which may require significant research to solve problems and implement best practices. This position frequently collaborates with internal and inter-departmental technical team members and external software providers and anticipates on-going campus-wide enterprise systems needs.
Minimum Education and Experience
Bachelor’s degree and five (5) years of relevant experience. An equivalent combination of education and experience may be considered.

Preferred Education and Experience
Certified Salesforce Developer
Master’s degree in Computer Science, Information Technology, Management, or a related field, and more than five years of technical experience
Familiarity with Boomi integration platform
Familiarity with Salesforce Education Cloud, CRM Analytics, and/or third-party add-on modules
Experience as a Salesforce developer and/or Salesforce admin is highly desired
Other Qualifications
To the extent this position requires the holder to research, work on, or have access to critical infrastructure as defined in Section 117.001(2) of the Texas Business and Commerce Code, the ability to maintain the security or integrity of the critical infrastructure is a minimum qualification to be hired and to continue to be employed in the position.
Essential Duties and Responsibilities
Implement feature enhancements through coding and configuration for the admission and recruitment Salesforce customer relationship management (CRM) platform, data mart reporting framework, Boomi middleware software, and other enterprise application systems.
Perform regular maintenance of the admission and enrollment components of Salesforce Education Cloud and implement fixes timely, as needed.
Develop new solutions for both small and large projects across multiple platforms with a focus on Salesforce.
Responsible for software design, development and configuration, version control, tracking, server-side scripts, and testing and promoting new configurations and fixes from lower environments into production.
Mentor staff in multiple software applications related to data transformation/movement and Salesforce.
Mentor, train and lead a software development team; identify training needs and suggest/provide learning opportunities.
Interact with university stakeholders across academic and administrative departments to perform need assessments, requirements analysis, project prioritization, and technology consultation related to Salesforce and other enterprise applications.
Research future enrollment technology strategies, vendor solutions, and automation tools including AI, and work towards a software development roadmap including system integration processes; provide input to management.
Develop and foster a customer-focused culture within the Enrollment Technology Team based upon information technology infrastructure library (ITIL) industry standard practices, resulting in the alignment of enrollment technology services that meet or exceed institutional needs.
Other duties as assigned.

Physical Demands and Working Conditions
Requires the ability to sit or stand at will for extended periods frequently throughout the workday
Requires the ability to perform frequent to constant repetitive keyboarding functions to complete work tasks
Physical Activities
Working Conditions
Additional Information
Required Knowledge, Skills & Abilities:
Excellent written and verbal communication skills to communicate effectively with administrative, functional, and technical users and to explain complex technical ideas and solutions to all audiences
Ability to identify and address technical needs and solve technical problems proactively, and to implement effective solutions
Ability to plan, coordinate, schedule, direct, and monitor tasks, activities, and projects to manage and complete multiple assignments timely and efficiently


Remote Work Notice
Following successful completion of an initial training period, a hybrid work schedule may be available, subject to business needs and departmental approval. Employee must be located within the Dallas/Fort Worth Metroplex area and have the ability to be on campus for work activities as scheduled and/or with 24-hour notice. Completion and approval of a UT Dallas Remote Work Agreement will be required, and use of personal computer, internet, and other standard equipment may be required. Remote work arrangements are subject to regular review and re-approval and may be cancelled.


About UT Dallas
The University of Texas at Dallas is a top public research university committed to admitting, enrolling, and graduating well-rounded members of the global community whose education has prepared them for rewarding lives and productive careers in a constantly changing world. A variety of people, ideas, backgrounds, and perspectives is crucial to achieving our vision and mission.

What We Offer
UT Dallas aims to attract and retain talented staff and faculty to support the University’s students and mission. We offer a comprehensive benefits package, including:
Medical with prescription drug coverage (100% paid for full-time employees), dental, and, vision insurance plans
Life, AD&D, and disability insurance plans
Flexible Spending Accounts
Paid time off and holidays
Retirement plans
Employee tuition assistance
Professional development and training opportunities
Employee wellness and employee assistance programs
Employee resource groups
and much more!