Join Cleveland Clinic’s Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world class and caregivers are family. Here, you will work alongside a passionate and dedicated team, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.

We are seeking a highly motivated Laboratory Coordinator II with specific experience in Blood Bank operations, including the ability to perform and interpret complex transfusion reaction workups. The ideal candidate will demonstrate strong technical skills, attention to detail, and a commitment to patient safety. This role is well-suited for someone looking to grow into a leadership position, with opportunities for professional development and advancement within the department.

A caregiver in this position works Monday through Friday, 7:00 AM – 3:30 PM. Weekend and holiday shifts may be required based on staffing needs.

• A caregiver who excels in this role will: Monitor test analyses and specimen examinations to ensure that acceptable levels of analytic performance are maintained.

• Participate in the recruiting process, orientating and training, and Performance Evaluation of personnel in assigned area.

• Monitor laboratory operations according to all Clinic and laboratory policies and procedures, and counsel and document per established corrective action policies.

• Review QC and other Quality metrics daily, monthly, and as requested by the Laboratory Director, Technical Consultant, or Technical Supervisor.

• Under direction of the laboratory supervisor, assist in creating and managing staff schedules, including PTO and FLMA requests.

• Assure that six- and 12-month competency assessments are completed and documented on all personnel by qualified assessors and that competencies include the six parameters specified in the SOP; may perform competencies on high complexity testing but only provide oversight on moderate complexity.

• Resolve technical problems in accordance with policies and procedures established either by the Laboratory Director or Technical Supervisor.

• Notify Lab Director, Technical Consultant, or Technical Supervisor immediately whenever test systems deviate from the laboratory's established performance specifications and take remedial actions.

• Provide troubleshooting oversight and ensure that patient test results are not reported until all corrective actions have been taken and the test system is properly functioning.

• Perform duties of Testing Personnel as needed, maintain competency and comply with all policies and procedures.

• Assist in inventory management, including the ordering of supplies necessary to perform all aspects of the testing process.

• May function as an educator, providing instruction and training in theory, technical skills, safety protocols, and the application of laboratory test protocols.

• Under the direction of the Medical Director or Technical Supervisor, assist in the selection, validation and verification of new assays.

Minimum qualifications for the ideal future caregiver include:

• Bachelor's Degree in a Chemical, Physical, Biological or Clinical Laboratory Science or Medical Technology from a four-year college or university (diploma and/or transcripts must be provided for verification)

• Two years of laboratory training or experience, or both in non-waived testing

• Demonstrates technical and theoretical knowledge sufficient to perform clinical laboratory functions assigned

OR

• Meets the CLIA qualifications for high complexity testing personnel. See Code of Federal Regulations, Title 42, § 493.1489 Standard; High Complexity Testing Personnel Qualifications

• Three years of laboratory training or experience OR both in non-waived testing

• Demonstrates technical and theoretical knowledge sufficient to perform clinical laboratory functions assigned

​Preferred qualifications for the ideal future caregiver include:

• Medical Laboratory Scientist, such as MLS (ASCP) or American Society for Clinical Pathology (ASCP) eligible

Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we’re dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/